Shipping policy

Move Zone Shipping Policy

At Move Zone, we’re committed to delivering your order quickly and reliably. Here’s everything you need to know about our shipping process.

1. Order Processing

• Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You’ll receive a notification once your order has shipped, including tracking information.

2. Shipping Rates & Delivery Estimates

• Flat Rate Shipping: A flat shipping fee of $4.99 applies to all orders. Estimated delivery within 5-10 business days.

• International Shipping: Shipping costs for international orders vary by location. Estimated delivery within 10-20 business days.

Note: Delivery times are estimates and may vary due to carrier availability, weather, or other unforeseen factors.

3. Order Tracking

• Once shipped, a tracking number will be sent via email to monitor your shipment’s progress.

• Tracking information may take 24-48 hours to update after receiving your link.

4. Shipping Restrictions

• Currently, we are unable to ship to P.O. boxes, APO/FPO addresses, and some international locations. For specific restrictions, please check our list of restricted countries at checkout or reach out to us.

5. Lost, Stolen, or Damaged Packages

• Move Zone is not responsible for packages lost, stolen, or damaged in transit. However, if an issue arises with your delivery, please contact our support team at info@movezone.co, and we’ll work to assist you in resolving the matter.

6. Order Issues & Support

• For questions or concerns regarding your order, please contact our customer service team at info@movezone.co. We’re here to help and aim to respond to all inquiries within 1-2 business days.